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STORE POLICY

Customer Care

  • MESSAGE US 

    MESSAGE A REAL Kissy K Consultant TO RECEIVE INSTANT PRODUCT RECOMMENDATIONS & ADVICE AVAILABLE M-F 10AM-10PM ET. SAT & SUN 12PM - 8PM ET. 

  • FOR ORDER INQUIRIES AND GENERAL QUESTIONS EMAIL US AT KISSYKCOSMETICS@OUTLOOK.COM

  • EMAIL OUR KISSY K EXPERTS FOR ADVICE, APPLICATION TIPS, SHADE MATCHING ADVICE AND MORE.

Privacy & Safety

INFORMATION WE PROCESS

 

We may collect or process the following types of information about you. The specific information we collect about you will vary depending on how you interact with us.

 

  • Contact information and personal identifiers, such as your name, address, email address, telephone number, and username or social media handle.

  • Device identifiers, such as information about your device like your KISSY K address, IP address, or other online identifiers.

  • Demographic information, such as your age, sex, ethnicity, and gender.

  • Physical characteristics, such as your hair type and color, skin type, and eye color.

  • Biometric information, such as facial geometry if you use certain of our virtual try-on applications.

  • Commercial information, such as the products or services you have purchased, returned or considered, and your product preferences.

  • Payment information, such as your method of payment and payment card information (including payment card number, delivery address and billing address).

  • Identity verification information, such as photo identification for in-store pick-ups at one of our retail stores, loyalty member ID, and authentication information (like passwords).

  • Online or network activity information, such as information regarding your interaction with our websites, mobile applications, digital properties, and advertisements, information about your browsing and search history on our websites or mobile applications, and log file information like your browser type and webpages you visit.

  • Geolocation information, such as information that can help identify your physical location (like your GPS coordinates or the approximate location of your device).

  • Audio and visual information, such as recordings of your voice when you call our customer service and images we record through video surveillance in our retail stores.

  • Professional or employment-related information, such as professional licenses or certifications in connection with our professional programs.

  • Health and medical information, such as skincare concerns, diagnoses, medical reports and history.

  • User Content, such as your communications with us and any other content you provide (including photographs and images, videos, reviews, articles, survey responses, and comments).

  • Inferences drawn from or created based on any of the information identified above.

UPDATES TO OUR PRIVACY POLICY

 

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a notice on our websites to notify you of any significant changes to our privacy practices and indicate at the top of the Privacy Policy when it was most recently updated.

 

HOW TO CONTACT US

 

If you have any questions or comments about this Privacy Policy or if you would like to exercise your rights, you can contact us by submitting a request by emailing us at KISSYKCOSMETICS@OUTLOOK.COM.

 

If we need, or are required, to contact you concerning any event that involves your personal information, we may do so by postal mail, telephone, email or through a notice on our websites.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

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