SHIPPING & RETURNS

ESTIMATED DELIVERY DATES DISCLAIMER

For your convenience, please find the estimated delivery timeframes below. Please note that they are subject to change. For the most up-to-date delivery information, please track your shipment using the tracking number that is included in your shipping confirmation.

Applies to in-stock items only. Delivery of out-of-stock items is subject to availability, and we will keep you informed via email.

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SHIPPING COST & TIME FRAMES

Standard Processing: 1-2 business days+ Shipping: 3-6 business days-$8 or FREE with $35

2nd Day1Processing: Same business day Shipping: 2 business days 2:00pm ET$15

Overnight Processing: Same business day Shipping: 1 business day2:00pm ET$25

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HOLIDAYS

Orders are processed & shipped Monday - Friday, excluding federal holidays in the United States. If your order is placed after the shipping cut-off time, it’ll be processed the following business day.  Our store is closed on the following U.S. holidays and orders won’t be processed on these days:

• New Year’s Day

• Martin Luther King Jr. Day

• President's Day

• Memorial Day

• Juneteenth

• 4th of July

• Labor Day

• Columbus Day

• Veteran's Day

• Thanksgiving

• Christmas

 

SHIPPING INFORMATION

• A signature may be required upon delivery for Overnight and 2nd Day shipments. Expedited orders that contain products which are regulated for transport require extra handling and may be shipped the following business day. Please select the option that best suits your delivery needs during “Checkout”.

• PLEASE NOTE: all purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

 

SHIPPING ADDRESS DISCLAIMER

• At this time, Kissy K Cosmetics is unable to ship to more than one address within a single order. Please place a separate order for each designated shipping address and make sure to verify that the address details are accurate to avoid any errors or delays in shipping.

 

RULES & RESTRICTIONS

• Some items sold by Kissy K Cosmetics Online require special handling as specified by federal, state, and/or local regulations governing the transport of these items. In addition, the shipment of some products to certain locations may not be possible.

 

FORWARDING

• Kissy K Cosmetics Online is not responsible for any damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. Kissy K Cosmetics Online is not responsible for providing a replacement or refund for any goods delivered to a forwarding company. If you choose to ship product(s) to a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. Damage must be reported prior to the forwarding company accepting the package. Once a package is received by a forwarding company, it is the responsibility of the forwarding company.

 

WHAT IF MY PACKAGE IS MISSING?

If the tracking information for your package is confirmed delivered, and you are unable to locate the delivered package please:

1. Check with neighbors and family members

2. Look around the delivery location

3. Check for notice of attempted delivery

4. Contact the carrier directly who can assist further

 

Note: Kissy K Cosmetics Online monitors claims of lost, missing, wrong and damaged items for abuse. Lost, missing, wrong and damaged items must be reported immediately upon receipt of the shipment, and any damaged, wrong, missing items must be retained (including the shipper). Kissy K Cosmetics Online reserves the right to limit or deny the reshipment or credit of an order/item in all instances.